Shipping policy

📦 Shipping Policy

Thank you for shopping with ShopNBGStore.com! We work hard to ensure your order is processed and delivered as quickly and smoothly as possible. Please review our shipping details below.

🕒 Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order is processed, it is sent into production and prepared for shipment.

Note: During peak seasons or promotional periods, processing times may experience slight delays.

🚚 Shipping Time

After processing, standard shipping within the United States typically takes:

✔ 3–6 business days

Shipping time may vary based on carrier delays, weather conditions, or high-volume seasons.

📍 Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.

🌍 Shipping Locations

At this time, we ship within the United States.
(If you plan to expand internationally later, we can update this section.)

📦 Shipping Rates

Shipping fees are calculated at checkout based on:

  • Your delivery location

  • Carrier rates

  • Any available promotions

📬 Delivery Issues

If your tracking shows “delivered,” but you did not receive your package:

  1. Check with neighbors or household members

  2. Verify the shipping address entered at checkout

  3. Allow 24 hours for potential carrier delays

  4. Contact the carrier directly for the most accurate updates

If you still need assistance, feel free to reach out to us.

❓ Need Help?

If you have any questions about your order or shipping, please contact us anytime.
We’re here to help and ensure you have a great shopping experience.